Frequently Asked Questions
Everything you need to know about your SIRRI shopping experience.
How long does shipping take and what are the costs?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express shipping takes 1-2 business days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return policy for formal wear?
We accept returns within 30 days of receipt, provided the items are unworn, unwashed, and have all original tags attached. Please note that certain items like undergarments or personalized products may be non-returnable.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself or a well-fitting garment you already own and comparing it to our chart. If you are between sizes, we generally suggest sizing up for formal suits.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, SIRRI ships to various countries worldwide. International delivery times and fees vary by destination and will be displayed during the checkout process.